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ITIL experts are elsewhere - The IT Skeptic
5:20 minutes (2.15 MB)A podcast of the origninal post Give up on ITIL V3 training and certification - it is not going to change Yet another unhappy camper prompted me to hammer on the cold stone walls...
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What do all the sites without a CMDB do? - The IT Skeptic
10:27 minutes (4.2 MB)A podcast of the orginal post What do all the sites without a CMDB do? There are some fundamental fallacies behind the arguments for CMDB and a recent article encapsulated a...
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Project Mgmt in ITIL V3 - The IT Skeptic
10:48 minutes (4.34 MB)A podcast of the original article Why is Project Management almost invisible in ITIL V3? PM is the engine that moves much stuff (hopefully just about everything) from...
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ITIL snake oil - The IT Skeptic
7:55 minutes (3.18 MB)A podcast of the original article Once upon a time IT Service Management was a movement dedicated to improving the levels of service delivered by IT. And ITIL was a body of...
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ITIL V3 Live is still coming - The IT Skeptic
5:31 minutes (2.22 MB)A podcast of the orginal post ITIL V3 Live is ... still coming, and VERY expensive I see the long-awaited "ITIL portal" is showing off. It will go live on 10th November. read more
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Not Review Cult of the Amateur - The IT Skeptic
7:19 minutes (2.94 MB)A podcast of the original post. [Updated: fixed the sound quality]. read more
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Review ITILV3 Service Strategy - The IT Skeptic
10:18 minutes (4.14 MB)A podcast of the original article [updated: fixed the sound quality] The first of the five books in the ITIL Version 3 core suite, Service Strategy is ITIL’s bid for credibility...
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CMDB a skeptical view
15:59 minutes (6.41 MB)This is a podcast summarising all the IT Skeptic's arguments about and against the concept of CMDB. You can find out more about this on the IT Skeptic website's CMDB thread, or...
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The IT Skeptic presents on Owning ITIL
40:52 minutes (8 MB)Here is a presentation given to the New Zealand Computer Society on 25th June 2009, on the topic of "Owning ITIL". it covers why ITIL is pretty much always a project, what to watch...
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Service Management for Chartered Accountants
4.41 MBRecorded for the Institute of Chartered Accountants of Australia and published in Chartered Accountants Business in Focus monthly audio magazine for April 2012.
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COBIT rivals ITIL - The IT Skeptic
8:07 minutes (3.26 MB)A podcast of the original blog postThe IT Skeptic believes that COBIT has matured to the point where the supporting books constitute a body of knowledge (BOK) that is coming...
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BMC's own CMDB figures - The IT Skeptic
9:32 minutes (3.83 MB)A podcast of the original post a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB researchSeveral readers argue well that ROI is not the right measure for a CMDB,...
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Crap Factoid: CMDB saves $1M - The IT Skeptic
7:22 minutes (2.96 MB)A podcast of the original blog post Crap Factoid Alert: CMDB savings of more than $1 million per year .This is a CATEGORY 1 Crap Factoid alert from Chokey the Chimp at the IT...
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who is Julie Linden - the IT Skeptic
7:18 minutes (2.94 MB)A podcast of the original article itSMFUSA declares who it thinks was Julie Linden So itSMFUSA believes James Prunty is Julie Linden. I look forward to seeing the outcome of this...
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ITIL V3: where's the portal? - The IT Skeptic
3:58 minutes (1.6 MB)A podcast of the original postITIL V3: where's the portal? Long ago in a time far away, OGC promised an ITIL Live™ Portal to augment the impending new ITIL V3. "It's coming..."
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Review: Foundations of ITSM - The IT Skeptic
7:06 minutes (2.86 MB)A podcast of the original article An IT Skeptic book review: Foundations of ITSM based on ITIL V3Can the five core ITIL V3 books be compressed into one without significant loss...
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Big Uncle - The IT Skeptic
27:58 minutes (8 MB)An extra-long 28-minute podcast of the series of posts on Big UncleBig Uncle is a name for the concept of “benevolent security”. Privacy is a dated concept, disappearing fast....
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The people who govern ITIL qualifications - The IT Skeptic
4:56 minutes (1.99 MB)A podcast of the original post The people who determine the future of ITIL training, qualifications and certification Now that OGC have outsourced ITIL certification and trainer...
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Controlling Application Development - The IT Skeptic
7:38 minutes (3.07 MB)A podcast of the original post How does IT Operations get control of "the other half"? How do we stop them chucking dead cats over the wall for us to own? It is pretty...
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Happy Birthday ITIL - The IT Skeptic
4:11 minutes (1.69 MB)A podcast of the original postOGC is celebrating the first year of ITIL V3. What do we have to show after a year? I'm underwhelmed.read more
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